Online Dispute Resolution for Fintech

Resolve Financial Disputes Fasterwith Secure Institutional OnlineArbitration

Sandhee is an enterprise-grade Online Dispute Resolution platform built for fintech companies, banks, NBFCs and financial service providers — managing commercial, contractual and customer disputes through secure digital workflows.

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Built for the way fintech operates

Every fintech business is different, but the need for efficient dispute management is universal. Sandhee adapts to your workflow instead of forcing teams into traditional legal process.

Digital Lending

Handle borrower disagreements, repayment disputes and lending contracts.

Payments

Manage merchant settlements, payment-related disagreements and commercial obligations.

Buy Now Pay Later

Resolve repayment and merchant disputes while maintaining a seamless customer experience.

InsurTech

Support policy, claims and partnership disputes with centralized case management.

WealthTech

Manage contractual and service-related disagreements involving investment products.

Embedded Finance

Coordinate disputes involving multiple partners, platforms and financial service providers.

One Connected Workflow

Disputes shouldn't move between emails, spreadsheets and multiple systems. Sandhee brings every stage of the process into one workspace where teams can initiate cases, share documents, schedule hearings, monitor progress and access decisions without losing visibility or control.

Everything You Need in One Platform

01

Centralised Case Management

Monitor every dispute from a single dashboard with complete visibility into timelines, documents and case status.

02

Digital Documentation

Keep agreements, evidence and correspondence organised in one secure repository, accessible whenever it's needed.

03

Collaboration

Enable legal, compliance and operational teams to work together without relying on disconnected tools.

04

Online Hearings

Conduct proceedings remotely, reducing scheduling challenges and administrative effort.

05

Reporting & Insights

Understand dispute trends, monitor turnaround times and identify operational improvements through built-in analytics.

06

Seamless Integrations

Connect Sandhee with your existing technology stack to simplify data exchange and automate repetitive processes.

Built Around Trust

Financial disputes require confidentiality,accountability and strong governance — at every stage of the dispute.

Layered security controls, detailed audit trails and controlled access permissions let organizations manage sensitive information with confidence, from case initiation to the final award.

End-to-End Encryption
Role-Based Access
Audit Trails
Enterprise Scale
Our Advantage

Why Organizations Choose Sandhee

Instead of replacing your existing business processes, Sandhee complements them — improving operational efficiency and creating greater consistency across cases.

Better visibility and stronger governance across every case

More predictable outcomes through centralised dispute management

A structured experience for customers, partners and internal teams

Greater consistency without increasing administrative complexity

Scales with dispute volume as your organisation grows

FAQ

Frequently Asked Questions

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Transform the way your organization resolves disputes

Whether you're managing customer claims, commercial disagreements or high-volume financial disputes, Sandhee streamlines resolution with efficiency, transparency and control.