Delayed Payment Disputes
Resolve delayed payments from buyers and clients through fast, structured online arbitration — instead of waiting months for a Facilitation Council hearing or a court date.
Online Dispute Resolution for MSME
Faster Recovery. Faster PaymentsFewer Disputes Sitting Unresolved.
MSMEs are the backbone of India's economy — but they also face some of the toughest dispute-resolution problems. Delayed payments from buyers, loan defaults from customers, disagreements with vendors and working capital disputes can all pile up quickly and traditional legal routes are often too slow and too expensive for a business that needs to keep moving. Sandhee gives MSMEs and the banks and NBFCs that lend to them, one digital platform to resolve disputes faster.
The Everyday Problem
The Problem MSMEs Face Every Day
Running an MSME means constantly managing cash flow — and disputes are one of the biggest threats to it. Legal notices and follow-ups are handled manually, over email and phone calls, with no organised record.
1
Buyers delay payments for months, sometimes years — and chasing them through a Facilitation Council or court takes even longer.
2
Loan repayment disputes with lenders drag on, affecting both the MSME's credit standing and the lender's recovery numbers.
3
Vendor and supplier disagreements — over quality, delivery or payment terms — often go unresolved because no one has the time or money to fight them in court.
4
A small business can't afford to have working capital locked up in a dispute for years while a court date gets pushed back again and again.
How Sandhee Helps
One Platform for Every Kind of MSME
Dispute
Dispute
Documents
Notices
Resolution
Sandhee brings every kind of MSME dispute — payment delays, loan recovery, vendor disagreements — onto one digital platform. Instead of manually tracking a case through emails, phone calls and physical files, everything is managed from one place: the dispute, the documents, the notices and the final resolution.
This works for MSMEs resolving disputes with buyers or vendors, and it works just as well for banks and NBFCs that need to recover loans from MSME borrowers — both sides get a process that is fair, fast and fully documented.
The Platform
What Sandhee Solves for MSMEs
Business Loan & Working Capital Recovery
For banks and NBFCs lending to MSMEs, resolve loan defaults, working capital disputes and business credit disagreements through digital arbitration built for high volume.
Invoice & Trade Receivable Disputes
Resolve disagreements over unpaid or disputed invoices, especially in B2B trade relationships where delayed payment directly affects working capital.
Contract & Agreement Disputes
Handle disagreements over business contracts, service agreements and partnership terms through one structured, digital process.
Legal Notice Automation
Send legal notices and payment reminders digitally, with a complete record of what was sent and when — so there's never a dispute about whether the other party was informed.
Why MSMEs and Their Lenders Choose Sandhee
Sandhee helps MSMEs, banks, NBFCs, and businesses resolve commercial disputes faster through a secure online dispute resolution platform. By reducing resolution time and legal costs, the platform helps improve cash flow while simplifying the management of payment disputes, loan recovery, vendor disagreements and other commercial matters. Every case follows a fair, transparent process with complete digital records, ensuring compliance, audit readiness and greater confidence for all parties involved.
Who This Serves
Who This Is Built For
MSMEs chasing delayed payments from buyers or clients
Banks and NBFCs recovering MSME business loans and working capital facilities
Trade and B2B businesses with invoice or receivable disputes
Business associations and trade bodies looking to offer members a faster dispute resolution option
Ready to Resolve Disputes Faster?
Give your business — or your MSME lending portfolio — one platform to resolve payment delays, vendor disputes and loan recovery cases faster, without the wait of traditional legal routes.