Insurance Claim Disputes
Manage disagreements relating to claim processing, settlement, delays, documentation, and other claim-related issues through a structured dispute resolution process.
Insurance Dispute Resolution
Resolve Insurance Disputes
Faster. Securely. Transparently.
One Platform for Every Commercial Dispute — Vendors, Customers, Contracts and More
Insurance disputes can involve policy interpretation, claim delays, repudiation, coverage disagreements, premium-related issues and recovery matters. Sandhee provides a structured digital dispute resolution environment that helps insurers, intermediaries, businesses and policyholders manage disputes efficiently through technology-enabled processes.
From claim-related disputes to commercial and recovery matters, Sandhee enables secure communication, document exchange, case management, hearings and resolution within a transparent digital framework.
How It Works
Simplifying
Insurance Dispute
Resolution
Insurance disputes often involve multiple documents, complex policy terms, strict timelines, and several stakeholders. Traditional dispute resolution processes can make these matters more time-consuming and difficult to track.
Sandhee brings the dispute lifecycle onto a structured digital platform, helping stakeholders manage proceedings efficiently while maintaining secure records and transparent communication.
What We Handle
Key Insurance Disputes We Support
Policy & Coverage Disputes
Facilitate resolution of disagreements concerning policy interpretation, coverage, exclusions, conditions, and contractual obligations.
Premium & Payment Disputes
Support resolution of disagreements involving premium payments, refunds, outstanding amounts, and other payment-related contractual issues.
Commercial & Contractual Disputes
Resolve disputes between insurers, brokers, intermediaries, corporate customers, vendors, and other business stakeholders.
A Digital Platform for the
Entire Dispute
Sandhee helps stakeholders manage different stages of an insurance dispute from a single digital environment.
Secure Case Management
Create and manage disputes digitally while maintaining organized case information, documents, communications and proceedings.
Document Management
Upload, share, organise, and track relevant policy documents, claim records, correspondence, notices, and supporting evidence.
Structured Communication
Enable transparent communication between parties and authorised participants while maintaining a clear digital record of interactions.
Online Hearings
Conduct hearings remotely, reducing geographical and logistical barriers while enabling parties to participate digitally.
Audit-Ready Records
Maintain structured records of important actions, communications, submissions, and decisions throughout the dispute lifecycle.
Secure Access
Role-based permissions help ensure that case information and documents are accessible only to authorised participants.
Our Advantage
Why Insurance Businesses
Choose Sandhee
Faster Resolution
Reduce unnecessary administrative delays by moving dispute-related workflows into a structured digital environment.
Greater Transparency
Maintain a clear record of communications, submissions, documents, and proceedings throughout the dispute.
Lower Operational Burden
Digitise repetitive dispute-management processes and reduce dependence on fragmented communication channels.
Secure Handling of Sensitive Information
Protect confidential policy, claim, financial, and business information through security-focused digital infrastructure.
Scalable Dispute Management
Manage individual disputes as well as larger volumes of cases through a centralised platform.
Who We Serve
Built for the
Insurance Ecosystem
Sandhee can support dispute resolution requirements across multiple participants in the insurance ecosystem.
Insurance companies
Corporate policyholders
Insurance intermediaries
Brokers
Agents and other stakeholders
Businesses and MSMEs
Financial institutions
Legal and dispute-resolution professionals