This Privacy Policy applies to all visitors to our website, users of our services, and individuals who interact with us through forms, email, or other communication channels. By accessing or using our website, you agree to the terms outlined in this policy.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
1.
Scope of This Policy
2.
Information We Collect
We may collect the following categories of personal and professional information:
Personal & Professional Information
- Name, email address, phone number, and job title/designation
- Organization name, industry type, and business contact details
- Information voluntarily provided when requesting demos, signing up for updates, or submitting inquiries
Usage & Technical Data
- IP address, browser type, and device information
- Pages visited, date and time of access, and referring URLs
- Cookies and similar tracking technologies for performance analytics and site optimization
We do not intentionally collect sensitive personal data (such as passwords, financial information, biometric data, or political opinions) unless explicitly provided by you for a specific purpose.
3.
How We Use Your Information
We process your information for the following purposes:
- To provide, operate, and improve our litigation management platform
- To respond to inquiries, schedule demos, and communicate with you
- To fulfill legal, contractual, and regulatory obligations
- To improve site security, detect fraudulent activity, and understand user behavior for better services
- To send updates, product information, or promotional content
4.
Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
- Consent: When you have given clear consent for specific processing
- Contractual Necessity: When processing is required to provide our services or respond to your requests
- Legal Obligation: When required by applicable laws or court orders
- Legitimate Interests: When necessary for our operational and security needs, provided your rights are not overridden
5.
Data Sharing & Third-Party Disclosure
We do not sell or rent your information. However, your data may be shared in these circumstances:
- With trusted service providers who assist in delivering our services (e.g., cloud hosting, email delivery)
- To comply with legal requirements or respond to lawful government requests
- During business restructuring such as mergers, acquisitions, or asset transfers
All third parties handling your data are bound by confidentiality and security obligations.
6.
Data Storage & Security
We implement industry-standard safeguards including encryption, access controls, and secure server infrastructure to protect your personal data from unauthorized access, loss, or misuse. Access is restricted to authorized personnel only.
7.
Your Rights & Choices
Under the DPDP Act, 2023 and other applicable laws, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for processing (where applicable)
- Object to or restrict certain types of processing
- Opt-out of marketing communications at any time
To exercise these rights, please contact us at support@sandhee.com. We will respond within the timelines prescribed by law.
8.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve site functionality and user experience
- Analyze usage trends and measure site performance
You can manage or disable cookies through your browser settings. Please note that some features of the site may not function properly without cookies.
9.
Data Retention
We retain personal and organizational data only for as long as necessary to fulfill operational, legal, or regulatory purposes. When no longer required, data is securely deleted or anonymized.
10.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. You're expected to stay updated with the Privacy Policy.
11.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at: