Complete Guide

What is ADR?

Alternative Dispute Resolution in India

ADR — Alternative Dispute Resolution — is the umbrella term for all methods of resolving disputes outside traditional courts: arbitration, mediation, conciliation, and negotiation.

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ADR Meaning

Alternative Dispute Resolution (ADR) refers to any method of resolving disputes without going to court. ADR processes are typically faster, cheaper, more confidential, and more flexible than traditional litigation.

In India, ADR is strongly encouraged by the government and judiciary to reduce the massive burden of pending court cases (over 5 crore cases pending in Indian courts). The Arbitration and Conciliation Act, 1996 and the Mediation Act, 2023 are the primary ADR legislations.

5 Crore+
Pending Indian Court Cases
70%
Cost Savings via ADR
6 Months
Avg Arbitration Time
1996 + 2023
Key ADR Legislations

Types of ADR

Each ADR method has different characteristics and is suited to different types of disputes.

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Arbitration

A neutral arbitrator hears both parties and issues a final, binding award. Most formal ADR method. Governed by the Arbitration and Conciliation Act, 1996.

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Mediation

A neutral mediator facilitates negotiation between parties to reach a voluntary settlement. No binding decision imposed. Governed by the Mediation Act, 2023.

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Conciliation

Similar to mediation but the conciliator may suggest settlement proposals. Governed by the Arbitration and Conciliation Act, 1996 (Part III).

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Negotiation

Direct discussion between parties (with or without lawyers) to reach a settlement without any third party. The most informal ADR method.

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Online Dispute Resolution (ODR)

All ADR methods conducted online through a secure digital platform. Sandhee is India's leading ODR platform, combining arbitration, mediation, and conciliation digitally.

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ADR vs Litigation

ADR

Fast — weeks to months

Cost-effective

Confidential and private

Expert neutral (arbitrator/mediator)

Flexible procedures

Binding or voluntary (depending on method)

Relationship-preserving

Litigation (Court)

Slow — months to years (often decades)

Expensive — court fees, multiple hearings

Public — court records are public

General judge, may lack domain expertise

Rigid procedural rules

Binding, but subject to multiple appeals

Often adversarial and relationship-damaging

Sandhee — India's Complete ADR Platform

Arbitration, mediation, and conciliation — all in one platform. Online, fast, and legally binding.

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